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Policies

Privacy Policy

What personal information CHED collects, how it is used and shared, and the rights available to you under Act 843.

Effective Date: 14 September 2026

CHED is committed to protecting personal information in accordance with the Data Protection Act, 2012 (Act 843) and Ghana Cocoa Board’s internal data governance standards.

Information We Collect

CHED may collect:

  • Personal details voluntarily provided (name, email, phone, organisation)
  • Information submitted through farmer support forms, training registrations, or programme enquiries
  • Technical data such as IP address, browser type, device information
  • Usage statistics for service improvement

How We Use Your Information

CHED uses collected information to:

  • Provide extension services and respond to enquiries
  • Support CODAPEC, Hi‑Tech, and other CHED programmes
  • Facilitate training, field operations, and stakeholder engagement
  • Improve digital communication and service delivery
  • Ensure security and prevent misuse of CHED digital platforms

Data Sharing

CHED does not sell personal data. Information may be shared only with:

  • Ghana Cocoa Board departments where operationally required
  • Government agencies when mandated by law
  • Service providers supporting CHED digital operations

Data Security

CHED uses administrative, technical, and physical safeguards to protect personal data from unauthorized access or disclosure.

Your Rights

Under Act 843, you may:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Withdraw consent for non‑essential processing

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